FAQS
Welcome to Into the Woods Stones & Crystals!
Frequently Asked Questions:
Shipping:
- Shipping rates are automatically calculated at checkout by item weight.
- Shipping will be combined on multiple items.
- Shipping times will vary based on carrier and method of shipping selected at checkout.
- Orders are usually shipped within 1-3 days after they are processed. Please allow 1-2 days for processing time. Any order placed after 5:00 p.m. CST will be processed next day.
- Once your order is shipped, you will receive tracking via email!
Gift Cards:
- Gift Cards can be purchased for any amount
- Gift Cards can be used on any item in the online store including sale items
Return Policy:
- We always strive for 100% customer satisfaction. If you are unhappy or unsatisfied with your order, please email us at: intothewoodsstones@gmail.com OR contact us through our contact us page!
Lost or Damaged items:
- If any of your items arrive damaged or your package becomes lost in transit, please email us at: intothewoodsstones@gmail.com OR contact us through our contact us page!